Compliance

Obtain professional assistance for all your CQC compliance necessities. Our comprehensive services guarantee adherence to regulations, allowing you to focus on other aspects of your business. Maintaining CQC compliance is an ongoing process, requiring continuous adherence to Fundamental Standards, guidelines, and legislation to provide safe and effective care for those you support.

Our skilled team offers customized support and guidance for your service needs, including Mock Inspections, Action Planning, and Provider Information Returns.

  • Essential Compliance Services

    Our compliance services are crafted with your needs in mind, facilitating seamless navigation through complex processes. Personalized and cost-effective, our services cater to your organization’s unique requirements. We offer support through various channels: online, phone, remote, or in-person site visits.

  • Provider Information Return

    Eliminate the stress of completing your PIR with our expert guidance. We ensure comprehensive and confident responses, backed by evidence to substantiate your claims. Our fully editable resources come with unlimited downloads.

  • Action Planning

    Our action plans help you outline your service’s current state, CQC recommendations, required actions for improvement, responsible parties, and expected timeframes for completion.

  • Telephone / Zoom Support

    Our one-hour support call connects you with an expert who will guide you through necessary actions or improvements for your care service to demonstrate compliance and create an easy-to-follow action plan.

  • Mock CQC Inspection

    Mock inspections conducted before your CQC inspection help you prepare and organize evidence for the five key questions used by CQC inspectors. Our mock inspections assist in identifying, recording, and highlighting areas of good practice and potential breaches within your regulated activities.

  • Self-Mock CQC Inspection

    If you prefer conducting your own mock inspection, we provide the necessary tools for evidence gathering. Our self-assessment toolkits are based on CQC Key Lines of Enquiry (KLOEs), featuring prompts, evidence sources, key rating examples, and links to regulations and Fundamental Standards. Utilize our templates to rate your service against each KLOE and easily identify areas for improvement and distinctions between good and outstanding.

  • Support with CQC Enforcement

    Following a CQC inspection or commissioner monitoring visit, we assist in addressing identified actions within the required timeframes. This service includes an initial call with the Registered Manager to discuss raised concerns, response preparation with a suitable action plan, and support to minimize the risk of recurrence.